AI receptionist for law firms that gives every enquiry a clear next step.
Paretoid captures the firm-approved details from calls, chat and forms, then sends each enquiry to the follow-up, booking, escalation, decline or human review your team has set.
For after-hours and overflow enquiries, Paretoid works as a virtual receptionist for lawyers. It follows the intake rules your firm approves.
Every enquiry has a starting point.
Keep where they came from with the handoff.
Whether they arrive through search, an ad, a call, chat or a form, the handoff shows how they found the firm and what they have already told you.
SEO
The page that led them to your firm.
Paid ads
The campaign and page they responded to.
Voice calls
What the caller said and what still needs confirming.
Web chat
The first question and the answers already shared.
Website forms
The details a prospective client has already submitted.
The handoff keeps the source and the details in one place.
Your firm needs an intake system designed around its own process.
Paretoid is the agency behind the system. We map your intake process, build the AI receptionist around it, and make the handoff usable for the people who review it.
-
Questions your firm has approved
-
Handoffs with a clear owner
-
Human review before legal decisions
Give your team a record they can work from.
Instead of a bare message, the handoff keeps the caller’s details, missing information and agreed next action together. It is not a client record and it does not create a matter or decide a conflict.
Boost in employee productivity for our clients.
Annual cost savings for overall operations.
Every enquiry follows a path your firm has approved.
Calls, chat, forms and search campaigns retain their source context from the first contact through human review.
An enquiry arrives — calls, chat and forms keep their source context from the start.
Approved questions are asked — the system captures the details your firm has chosen to collect.
The next step is prepared — booking, follow-up, escalation, decline or human review follows your rules.
Before launch
Your team sees the workflow before a client ever does.
We turn the intake process you already use into a reviewable workflow—so your people can check the questions, routes and handoffs before it goes live.
-
Map the intake
Choose the firm-approved details to collect and the information your team needs to see first.
-
Set the routes
Define the next step for each enquiry: booking, follow-up, escalation, decline or human review.
-
Review together
Walk through sample enquiries with your team, refine the handoff and approve what goes live.
No legal advice, conflict decision or promise of representation is automated.
Talk through your intakeAutomation handles the intake. Your people make the decisions.
Paretoid designs the workflow around your firm’s approved process. It does not give legal advice, assess merits, decide conflicts or promise representation.